Privacy Policy

Last Updated: 01/01/2024

1. Introduction

Therapeutic Family Law Professionals (“TFLP,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://tflp.com.au/(the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you register on the Site, make a purchase, sign up for our newsletter, respond to a survey, or engage in other activities. This information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information

2.2 Non-Personal Data

We may also collect non-personal information about you whenever you interact with our Site. This information may include your browser type, the type of device you are using, your IP address, and other technical data.

3. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To personalise your experience on the Site
  • To improve our website and services
  • To process your transactions
  • To send periodic emails regarding your order or other products and services
  • To follow up with you after correspondence (live chat, email, or phone inquiries)

4. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

6. Third-Party Websites

Our Site may contain links to third-party websites. We do not control and are not responsible for the content or practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request the correction of inaccurate data
  • Request the deletion of your personal data
  • Object to the processing of your personal data
  • Request the transfer of your personal data to another party

To exercise these rights, please contact us at info@tlp.com.au.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Therapeutic Family Law Professionals
Email: info@tlp.com.au
Address: Brisbane, Queensland, 4000